Manage your Prescription Drug Plan account and payments
PDP Member Portal
The PDP Member Portal is an easy way to manage your account. You can manage your mail order prescriptions, pay bills, review coverage, and more.
Want to Pay a Bill?
Online Bill Pay
You can make a one-time payment or set up automatic recurring payments by credit card or Electronic Funds Transfer (EFT) through our secure online portal.
Visit Payment Portal
Over the Phone
To pay by phone, call Customer Service at 1-877-770-9808, Monday through Friday, 8:00 a.m. to 9:30 p.m., Eastern Time. TTY users, call 1-866-544-2982. Customer Service can also arrange to have your monthly premium payment automatically deducted from your Social Security or Railroad Retirement Board benefit check.
Through the Mail
If you prefer to mail your payment by check (do not send cash), make your check payable to: Omaha Health Insurance Company.
Send Payments to:
Omaha Health Insurance Company
P.O. Box 809453
Chicago, IL 60680-9453
Please remember to include your Mutual of Omaha Rx member ID number. Do not send cash.
Helpful Resources
Summary of Benefits
The Summary of Benefits provides a summary of what the plan covers and what you pay.
Summary of BenefitsEvidence of Coverage
The Evidence of Coverage provides details about the Mutual of Omaha Rx prescription drug plan. Note: If you were automatically enrolled in the plan by CMS, be sure to review the Evidence of Coverage Rider as well. See Chapter 7 for information about the grievance, coverage determination (including exceptions), and appeals processes.
Evidence of CoverageFind Medication Costs and In-Network Pharmacies
Use our helpful tools to find medications and their costs within your plan, or to search our pharmacy network.
Search Medication and PharmaciesOnline Account Management
Manage your Prescription Drug Plan Account Settings
If you need to change your password, update your security questions, change the name on your account, or update an email address, use our online account management.
Manage your Medicare Supplement or other Mutual of Omaha accounts
For all other Mutual of Omaha policies, please log in to Customer Access.
Prescription Drug Plan eNews
A quarterly newsletter for plan members
NEWSLETTER
03/07/2023 - Do you want to set up automatic payments or search for nearby in-network pharmacies? Sign up to use the Member Portal today to start managing your account online.
NEWSLETTER
12/01/2022 - Most prescription drug plans change each year, so it's important to review changes to your plan.