Manage Your Prescription Drug Plan (PDP) Account

Easily manage your account online. Sign in to pay a bill, request mail order prescriptions, review your policy and more.

Sign In to Customer Access

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Want to pay a bill?

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Online bill pay

You can make a one-time payment or set up automatic recurring payments by credit card or Electronic Funds Transfer (EFT) through our secure online portal.

Visit Payment Portal
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Over the phone

To pay by phone, call Customer Service at 1-877-770-9808, Monday through Friday, 8:00 a.m. to 9:30 p.m., Eastern Time. TTY users, call 1-866-544-2982. Customer Service can also arrange to have your monthly premium payment automatically deducted from your Social Security or Railroad Retirement Board benefit check.

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Through the mail

If you prefer to mail your payment by check (do not send cash), make your check payable to: Omaha Health Insurance Company.

Send Payments to:

Omaha Health Insurance Company
P.O. Box 809453
Chicago, IL 60680-9453

Please remember to include your Mutual of Omaha Rx member ID number. Do not send cash.

Helpful resources

Find medication costs and in-network pharmacies

Use our helpful tools to find medications and their costs within your plan, or to search our pharmacy network.

Search Medication & Pharmacies

Enroll in home delivery for your medications

Have your long-term medications delivered right to your mailbox. Choose home delivery from Express Scripts® Pharmacy, our mail-order pharmacy, to get preferred pricing, easy refills and free standard shipping.

Sign In to Get Started

Summary of benefits

The Summary of Benefits provides a summary of what the plan covers and what you pay.

Summary of Benefits

Evidence of coverage

The Evidence of Coverage provides details about the Mutual of Omaha Rx prescription drug plan. Note: If you were automatically enrolled in the plan by CMS, be sure to review the Evidence of Coverage Rider as well. See Chapter 7 for information about the grievance, coverage determination (including exceptions), and appeals processes.

Evidence of Coverage

Online account management

Manage all your Mutual of Omaha accounts, including your Prescription Drug Plan, in one place through Customer Access.

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Sign in to Customer Access to manage all your Mutual of Omaha accounts, including your Prescription Drug Plan (PDP).

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