Manage your Prescription Drug Plan account and payments

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PDP Member Portal

The PDP Member Portal is an easy way to manage your account. You can manage your mail order prescriptions, pay bills, review coverage, and more.

Want to Pay a Bill?

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Online Bill Pay

You can make a one-time payment or set up automatic recurring payments by credit card or Electronic Funds Transfer (EFT) through our secure online portal.

Visit Payment Portal
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Over the Phone

To pay by phone, call Customer Service at 1-877-770-9808, Monday through Friday, 8:00 a.m. to 9:30 p.m., Eastern Time. TTY users, call 1-866-544-2982. Customer Service can also arrange to have your monthly premium payment automatically deducted from your Social Security or Railroad Retirement Board benefit check.


Through the Mail

If you prefer to mail your payment by check (do not send cash), make your check payable to: Omaha Health Insurance Company.

Send Payments to:

Omaha Health Insurance Company
P.O. Box 809453
Chicago, IL 60680-9453

Please remember to include your Mutual of Omaha Rx member ID number. Do not send cash.

Helpful Resources

Summary of Benefits

The Summary of Benefits provides a summary of what the plan covers and what you pay.

Summary of Benefits

Evidence of Coverage

The Evidence of Coverage provides details about the Mutual of Omaha Rx prescription drug plan. Note: If you were automatically enrolled in the plan by CMS, be sure to review the Evidence of Coverage Rider as well. See Chapter 7 for information about the grievance, coverage determination (including exceptions), and appeals processes.

Evidence of Coverage

Find Medication Costs and In-Network Pharmacies

Use our helpful tools to find medications and their costs within your plan, or to search our pharmacy network.

Search Medication and Pharmacies

Online Account Management

Manage your Prescription Drug Plan Account Settings

If you need to change your password, update your security questions, change the name on your account, or update an email address, use our online account management.

Manage your Medicare Supplement or other Mutual of Omaha accounts

For all other Mutual of Omaha policies, please log in to Customer Access.


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Prescription Drug Plan Members Member Portal

Sign in to the Member Portal to manage your Medicare Prescription Drug Plan (PDP) including making payments and submitting mail-order requests.

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Individual Policyholders Customer Access

Sign in to Customer Access to manage all other Mutual of Omaha accounts, including paying bills, updating information and reviewing policies.

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