Manage Your Prescription Drug Plan (PDP) Account
Want to pay a bill?
Online bill pay
You can make a one-time payment or set up automatic recurring payments by credit card or Electronic Funds Transfer (EFT) through our secure online portal.
Visit Payment Portal
Over the phone
To pay by phone, call Customer Service at 1-877-770-9808, Monday through Friday, 8:00 a.m. to 9:30 p.m., Eastern Time. TTY users, call 1-866-544-2982. Customer Service can also arrange to have your monthly premium payment automatically deducted from your Social Security or Railroad Retirement Board benefit check.
Through the mail
If you prefer to mail your payment by check (do not send cash), make your check payable to: Omaha Health Insurance Company.
Send Payments to:
Omaha Health Insurance Company
P.O. Box 809453
Chicago, IL 60680-9453
Please remember to include your Mutual of Omaha Rx member ID number. Do not send cash.
Helpful resources
Find medication costs and in-network pharmacies
Use our helpful tools to find medications and their costs within your plan, or to search our pharmacy network.
Search Medication & PharmaciesEnroll in home delivery for your medications
Have your long-term medications delivered right to your mailbox. Choose home delivery from Express Scripts® Pharmacy, our mail-order pharmacy, to get preferred pricing, easy refills and free standard shipping.
Sign In to Get StartedSummary of benefits
The Summary of Benefits provides a summary of what the plan covers and what you pay.
Summary of BenefitsEvidence of coverage
The Evidence of Coverage provides details about the Mutual of Omaha Rx prescription drug plan. Note: If you were automatically enrolled in the plan by CMS, be sure to review the Evidence of Coverage Rider as well. See Chapter 7 for information about the grievance, coverage determination (including exceptions), and appeals processes.
Evidence of CoverageOnline account management
Manage your prescription drug plan account settings
If you need to change your password, update your security questions, change the name on your account, or update an email address, use our online account management.
Manage your Medicare supplement or other Mutual of Omaha accounts
For all other Mutual of Omaha policies, please log in to Customer Access.
Prescription drug plan eNews
A quarterly newsletter for plan members
NEWSLETTER
09/01/2023 - Reviewing your Annual Notice of Change is important for understanding 2024 plan expenses and upcoming changes.
NEWSLETTER
06/08/2023 - Learn how you can get hotel discounts, and read about how to get the most out of your plan in this edition of eNews.
Want to pay a bill?
Online bill pay
You can make a one-time payment or set up automatic recurring payments by credit card or Electronic Funds Transfer (EFT) through our secure online portal.
Visit Payment Portal
Over the phone
To pay by phone, call Customer Service at 1-877-770-9808, Monday through Friday, 8:00 a.m. to 9:30 p.m., Eastern Time. TTY users, call 1-866-544-2982. Customer Service can also arrange to have your monthly premium payment automatically deducted from your Social Security or Railroad Retirement Board benefit check.
Through the mail
If you prefer to mail your payment by check (do not send cash), make your check payable to: Omaha Health Insurance Company.
Send Payments to:
Omaha Health Insurance Company
P.O. Box 809453
Chicago, IL 60680-9453
Please remember to include your Mutual of Omaha Rx member ID number. Do not send cash.
Helpful resources
Find medication costs and in-network pharmacies
Use our helpful tools to find medications and their costs within your plan, or to search our pharmacy network.
Search Medication & PharmaciesEnroll in home delivery for your medications
Have your long-term medications delivered right to your mailbox. Choose home delivery from Express Scripts® Pharmacy, our mail-order pharmacy, to get preferred pricing, easy refills and free standard shipping.
Sign In to Get StartedSummary of benefits
The Summary of Benefits provides a summary of what the plan covers and what you pay.
Summary of BenefitsEvidence of coverage
The Evidence of Coverage provides details about the Mutual of Omaha Rx prescription drug plan. Note: If you were automatically enrolled in the plan by CMS, be sure to review the Evidence of Coverage Rider as well. See Chapter 7 for information about the grievance, coverage determination (including exceptions), and appeals processes.
Evidence of CoverageOnline account management
Manage your prescription drug plan account settings
If you need to change your password, update your security questions, change the name on your account, or update an email address, use our online account management.
Manage your Medicare supplement or other Mutual of Omaha accounts
For all other Mutual of Omaha policies, please log in to Customer Access.
Prescription drug plan eNews
A quarterly newsletter for plan members
NEWSLETTER
06/08/2023 - Learn how you can get hotel discounts, and read about how to get the most out of your plan in this edition of eNews.
NEWSLETTER
03/07/2023 - Do you want to set up automatic payments or search for nearby in-network pharmacies? Sign up to use the Member Portal today to start managing your account online.
