You can make a one-time payment or set up automatic recurring payments by credit card or Electronic Funds Transfer (EFT) through our secure online portal, which can be reached through Customer Access.
After logging into Customer Access, click "Pay a bill" to access the Mutual of Omaha Rx portal. From there, click "Go" to make a one-time payment or to set-up automatic recurring payments.
To pay by phone, call Customer Service at 877-770-9808, Monday through Friday, 8:00 a.m. to 9:30 p.m., Eastern Time. TTY users, call 866-544-2982. Customer Service can also arrange to have your monthly premium payment automatically deducted from your Social Security or Railroad Retirement Board benefit check.
If you prefer to mail your payment by check (do not send cash), make your check payable to: Omaha Health Insurance Company.
Omaha Health Insurance Company
P.O. Box 809453
Chicago, IL 60680-9453
Please remember to include your Mutual of Omaha Rx member ID number. Do not send cash.