Mutual of Omaha Shifts to Remote Work; All Critical Functions Operational

OMAHA, Neb. (March 16, 2020) – Mutual of Omaha has advised its home office employees not to report to work at the company’s headquarters and to continue working remotely until further notice.

The company learned late Thursday, March 12, that an employee who works in a relatively isolated area within the home office tested positive for the COVID-19 coronavirus. Mutual closed its home office on Friday, March 13, for deep cleaning and disinfecting. Those who had come into close contact with the individual are self-isolating.

The cleaning and disinfecting of the home office complex was expected to be complete by late Sunday. However, to protect employees and the public health, Mutual’s home office will remain closed and employees will continue to work from home for the foreseeable future. Approximately 4,200 people work at Mutual’s home office complex.

All critical company functions, including claims and customer service, are operational.

Mutual of Omaha employees who are not able to work because of the pandemic – either because they are not able to work remotely; are self-isolating; or have a health condition or lives with someone with a health condition that puts them at greater risk – will continue to be paid for time missed.

Mutual of Omaha is also providing both leadership and financial resources to aid a community-wide response to the pandemic in the Omaha area.  We are joining with other local foundations to create a fund to support local non-profits that provide services to our most vulnerable neighbors.

“This is a dynamic situation, and we are responding to protect our associates, our customers, our company and our community,” Mutual of Omaha Chairman and CEO James Blackledge said. “We are strong.  We are resilient.  And we care about our customers and each other.  That is how we have managed through every challenge in our 110-year history, and that is how we will meet today’s challenges.”

About Mutual of Omaha
Founded in 1909, Mutual of Omaha is a highly-rated, Fortune 500 organization offering a variety of insurance and financial products for individuals, businesses and groups throughout the United States. As a mutual company, Mutual of Omaha is owned by its policyholders and committed to providing outstanding service to its customers. For more information about Mutual of Omaha, visit www.mutualofomaha.com.