Advocacy Services for Employees
Available when employees need it most
How it Works
When an employee purchases critical illness insurance coverage and is diagnosed with a critical condition, they have access to Advocacy Services* with skilled clinicians and nurses who provide personalized, problem-solving assistance in a one-on-one setting.
The goal is to help employees understand their diagnosis and treatment options and how to best utilize their benefits. Advisors offer suggestions and solutions in simple and straightforward terms – with support that is friendly and personal.
- Assistance finding a doctor, hospital or community resources
- Help with referrals, pre-authorization and scheduling appointments
- Cost and quality comparisons to provide options for less expensive care and certain pharmaceuticals
- Explanations of test results and what to expect with surgeries
- Coordination of home healthcare visits and equipment
- Lifestyle coaching to improve overall health
Getting Help is Easy
Call 866-372-5577866-372-5577, Monday through Friday, 7a.m. - 7p.m.
Verify name and company with the care advocate
Inform the care advocate of the inquiry related to the diagnosis