Customer Care Analyst - Remote
Location: Remote
Work Type: Full Time Regular
Job No: 504033
Categories: Customer Service
Application Closes: Closes Jul 20, 2025
Join our supportive and dedicated team as a Customer Care Analyst, where your work goes beyond answering calls— you’ll provide clarity and care when customers need it most. Our callers include seniors transitioning to Medicare, some facing complex health challenges, and individuals managing their final wishes through life insurance beneficiary decisions, among others. While the work is fast-paced and at times, complex, with back-to-back calls and varying customer needs, it’s also incredibly meaningful. You’ll be the steady voice our customers rely on, playing a vital role in building trust, guiding them through tough moments and creating lasting positive experiences. If you're looking for a rewarding career where you can truly make an impact, we encourage you to apply today. TRAINING DATES & SCHEDULE Our next start dates are August 22nd and September 4th with virtual training beginning August 25th and September 8th. Training will run for two weeks, Monday through Friday, from 8:00 AM to 4:30 PM CST. After training, your regular shift will transition to our closing hours: 9:00 AM to 5:30 PM CST. |
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We value diverse experience, skills, and passion for innovation. If your experience aligns with the listed requirements, please apply! If you have questions about your application or the hiring process, email our Talent Acquisition area at careers@mutualofomaha.com. Please allow at least one week from time of applying if you are checking on the status. Stay Safe from Job Scams #Circa |
Great place to work
Together we achieve greatness. Not only is this a core value, but it’s also representative of the kind of place we are — built by the strength and integrity of our employees. It’s why we’re named a “Great Place to Work”.
An inclusive culture
Surround yourself with an authentic and inclusive culture. Your strengths and differences will be valued and celebrated by a diverse community of co‑workers.
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