Client Manager/Account Executive (Group Benefits) - Remote

Location: Remote
Work Type: Full Time Regular
Job No: 503989
Categories: Customer Service, Administrative/Support
Application Closes: Open Until Filled

In this role, you’ll spend your day building strong relationships with key clients, providing expert guidance on employee benefits, and collaborating across teams to solve complex challenges. Your proactive support and strategic insights will drive customer satisfaction, retention, and growth, directly impacting Mutual of Omaha’s success. By leading enrollment initiatives and ensuring seamless service, you’ll help deliver value that sets us apart in the marketplace.

WHAT WE CAN OFFER YOU:

Estimated Salary (Levels have variable responsibilities and qualifications):
- Sr Account Manager $85,000 – $100,000, plus annual bonus opportunity
- Account Executive $95,000 - $130,000, plus annual bonus opportunity
401(k) plan with a 2% company contribution and 6% company match.
Work-life balance with vacation, personal time and paid holidays. See our benefits and perks page for details.
Applicants for this position must not now, nor at any point in the future, require sponsorship for employment.

WHAT YOU'LL DO:

Be the go-to advisor for key clients by delivering day-to-day support and long-term benefit strategies, building trust through onsite visits, proactive communication, and expert issue resolution.
Collaborate with purpose—partner across internal teams and with brokers to deliver seamless service, drive retention, and support everything from enrollment education to premium accuracy.
Make an impact through strategy by leading enrollment initiatives, identifying cross-sell opportunities, and delivering results that grow premium and reduce costs.
Showcase your expertise in plan design, contracts, and tools—while also empowering others through broker training, Salesforce tracking, and consultative guidance.
Lead with influence by solving complex service challenges, mentoring new team members, and strengthening long-term client relationships that drive growth and satisfaction.

WHAT YOU’LL BRING:

Proven experience with 3+ years in group benefits account management or 5+ in client services, preferably in direct broker/customer-facing roles, with strong knowledge of group insurance products, systems, and distribution channels.
Exceptional communicator and collaborator with outstanding presentation, interpersonal, and conflict-resolution skills, working closely with sales and internal teams to deliver results.
Strong business acumen and critical thinking with the ability to manage competing priorities, offer solutions, and drive goal-oriented outcomes in a fast-paced environment.
Detail-oriented and organized, demonstrating ownership, adaptability, and the ability to lead through change while managing compliance and supporting benefits administration needs.
Trusted relationship builder who acts with integrity, leads with influence, and drives Mutual of Omaha’s service value through innovation, sound judgment, and a commitment to excellence.
State Life, Accident and Health license for all states within the office’s assigned territory or the ability to obtain within 90 days of hire.
Ability to travel up to 30-35%.
You promote a culture of diversity and inclusion, value different ideas and opinions, and listen courageously, remaining curious in all that you do.
Able to work remotely with access to a high-speed internet connection and located in the United States or Puerto Rico.

We value diverse experience, skills, and passion for innovation. If your experience aligns with the listed requirements, please apply!

If you have questions about your application or the hiring process, email our Talent Acquisition area at careers@mutualofomaha.com. Please allow at least one week from time of applying if you are checking on the status.

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Client Manager/Account Executive (Group Benefits) - Remote

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