Through quiet leadership and deep commitment, Mona Bombassi brings people together to make a difference where it matters most — in her workplace, in her community and in the lives of those around her. Her behind-the-scenes efforts spark real, lasting change.
With more than 30 years in the insurance field and eight years at Mutual of Omaha, Bombassi’s passion for giving back has only grown.
“I raised three kids while having a career, and I was always that mom — room parent, PTA president,” she said. “Now that my kids are grown, I’ve shifted that energy into serving my community.”
As an appeals manager at Mutual of Omaha’s Chattanooga, Tennessee, office, she’s the heartbeat of the community work as a behind-the-scenes organizer, community connector and key collaborator with Mutual of Omaha’s Social Impact division. She brings these events to life, ensuring each one not only shines, but also creates meaningful connections and positive change in the community.
From organizing back-to-school drives to getting desks assembled at Girls Inc., Bombassi’s mission is to uplift others, whether it’s school children, veterans or colleagues. “I love being the catalyst,” she said.
Her secret? Authentic relationships, contagious energy and genuine joy for working with others.
“I authentically love what I do,” Bombassi said.
Whether she’s organizing food drives or rallying associates for a cleanup event at the Tennessee Aquariumwith Mutual of Omaha’s Wild Kingdom Protecting the Wild Co-Host Dr. Rae Wynn-Grant, Bombassi inspires others simply by caring deeply and consistently.
She believes the culture of volunteerism in Chattanooga reinforces Mutual of Omaha’s core values.
“We’re accountable, we act with integrity and together, we achieve greatness. It’s not just words. It’s what we live every day,” Bombassi said.
And her colleagues rally behind her.
“People respond to energy,” Bombassi said. “When you show enthusiasm, they want to be a part of it. I just try to be that spark.”
From the Grateful Gobbler on Thanksgiving morning to wreath-laying ceremonies honoring veterans in December, Bombassi helps bring people together around a shared purpose.
“The Out of the Darkness Walk for suicide awareness was especially meaningful,” Bombassi said. “I had no idea how many co-workers had been personally affected until we did that event. It reminded me how important it is to keep showing up.”
Her advice for others who want to make a difference? “Find something that you’re excited about and start the conversation.”
Bombassi’s story shows how quiet purpose and everyday service can define meaningful leadership.
“I’ve been given so much and I’m grateful every day for the chance to give back,” Bombassi said.