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Inbound Insurance Sales Consultant

Location: Remote, Alabama, Alaska, Arizona, Arkansas, Delaware, District of Columbia, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, North Carolina, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin, Wyoming
Work Type: Full Time Regular
Job No: 504465
Categories: Sales
Application Closes: Open Until Filled

2026-01-15

Join Mutual of Omaha as an Inbound Sales Consultant and turn inbound calls into closed deals. In our fast-paced Direct Sales Center, you won’t be fielding service calls — you’ll be working with inbound leads to assess needs, overcome objections, and recommend insurance solutions that protect what matters most.

If you’re not already licensed, you’ll have the support to earn your life, health, and accident insurance licenses within your first 90 days, with Mutual of Omaha covering exam costs for up to three attempts.

You’re a great fit if you:

Are energized by hitting (and exceeding) sales goals
Thrive on overcoming objections and stay positive in a competitive call center environment
Enjoy fast-paced conversations where your solutions make a real difference

Our call center operates Monday - Friday from 6:30 AM to 8:00 PM CST and Saturdays from 8:30 AM to 5:00 PM CST. Shifts will vary based on business needs, so flexibility is key.

Potential shifts:

Monday - Friday 11:30 AM - 8:00 PM CST
Monday - Friday 8:00 AM - 4:30 PM / 8:30 AM - 5:00 PM CST Rotating Saturdays every 5 weeks.

Training classes begin Thursday March 5th.

Please note that time off during training is not accommodated.

WHAT WE CAN OFFER YOU:

Hourly Pay: $22.00 plus commission.
401(k) plan with a 2% company contribution and 6% company match.
Work-life balance with vacation, personal time and paid holidays. See our benefits and perks page for details.

WHAT YOU'LL DO:

Handle inbound sales calls: Answer customer calls, stay updated on policies, and encourage sales while documenting requests.
Assess and sell insurance products: Understand callers' needs, recommend additional financial services, complete phone applications, and refer leads as necessary.
Follow up with customers: Reach out to offer extra coverage and maintain relationships with existing customers.
Ensure confidentiality and compliance: Protect customer information and maintain necessary insurance licenses, following all company standards.

WHAT YOU’LL BRING:

Obtain and maintain insurance licenses: Must have, or be able to secure, life, health, and accident insurance licenses within the first 90 days of employment if not already held. Mutual of Omaha will cover licensing test costs for up to three attempts.
Proven sales experience with strong closing skills: Success in a sales-driven environment, comfortable handling objections, asking for the sale, and guiding customers to solutions that meet their needs
Adaptable and resilient in a fast-paced environment: Able to quickly adjust to changing priorities, handle a high volume of inbound calls, and respond to challenges with focus, professionalism, and a positive attitude
Proficient in computer skills: Comfortable multitasking with software. Ability to set up and troubleshoot equipment as needed for a remote work environment.
High speed broadband cable internet service with minimum upload/download speeds of 100MB download/50MB upload is required. Your Internet provider-supplied device must be hard-wired to a router and/or computer.
You promote a culture of diversity and inclusion, value different ideas and opinions, and listen courageously, remaining curious in all that you do.
Ability to work remotely with access to a high-speed internet connection and in a listed location.

PREFERRED:

Active Life & Health Licenses
Knowledge of insurance products
Current or prior call center experience

We value diverse experience, skills, and passion for innovation. If your experience aligns with the listed requirements, please apply!

If you have questions about your application or the hiring process, email our Talent Acquisition area at careers@mutualofomaha.com. Please allow at least one week from time of applying if you are checking on the status.

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An inclusive culture

Surround yourself with an authentic and inclusive culture. Your strengths and differences will be valued and celebrated by a diverse community of co‑workers.

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Inbound Insurance Sales Consultant

Great place to work

An inclusive culture

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