Privacy & Legal Notices

New York Victims of Domestic Violence and Endangered Individuals Notice

Summary of New York Law 2612

New York Insurance Law 2612 provides important protections to persons who may be subject to domestic violence. If any person covered under an insurance policy issued to another person who is the policyowner, delivers to the insurer who issued the policy, a valid order of protection from a victim of domestic violence against a policyholder or another person insured under the policy, the insurer will not disclose the address and telephone number of the victim of domestic violence to the policyholder or other person. Likewise, if an insurer receives a valid order of protection from an insured against another person covered by the group policy, the insurer will also not disclose the address and telephone number of the insured person covered by the order to the person against whom the order was issued.

Policy and Procedure for Implementing New York Law 2612

Mutual of Omaha and its affiliated companies will follow a valid order of protection or grant the reasonable request by an insured who is a victim of domestic violence to receive communications of claim-related information by alternative means or at alternative locations if the person making the request clearly states that disclosure of all or part of their information could endanger the person.

Victims of domestic violence have the option of contacting Mutual of Omaha to register an alternative address, phone number, or any other contact information needed to receive bills and claims if a disclosure of all or part of your information could result in danger to them.

Requesting or revoking alternative contact information

To make your request to register alternative contact information or revoke your prior registration, please send a copy of the valid order of protection and request to Mutual of Omaha, including:

  • The name of the person against whom the request is being made;
  • A valid order of protection from a victim of domestic violence; or, a statement that disclosing all or a part of the insured’s information could endanger the person or child.
  • The alternative address or other method of contact to which correspondence should be mailed, and alternative telephone number.

Please mail the valid order of protection and the written request to the address shown below. For all requests, please include your name, mailing address, phone number, email address, if any, and policy or subscriber number to:

Mutual of Omaha
Attn: Privacy Office
Mutual of Omaha Plaza
Omaha, NE 68175-1029

Additional information

Contact the State of New York's Domestic Violence and Sexual Violence Hotline to receive additional information on the state's domestic violence resources:

  • 1-800-942-6906
  • En español: 1-800-942-6908
  • In New York City: 1-800-621-HOPE (4673) or dial 311
  • TTY (deaf, hard of hearing, or speech-impaired): 1-866-604-5350
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