Contact List
Customer Service (Claims, Eligibility)
Please refer to the back of the plan member's I.D. card or call 1-800-467-4917
8:00 a.m. to 6:00 p.m., Monday - Friday
Fax Numbers:
Aberdeen Office: 605-377-2200
Charlotte Office: 704-853-7911
Woodward Office: 580-256-2324
Medical Necessity Criteria
Physicians with questions about the medical necessity criteria may contact us at: medcriteria@mutualofomaha.com.
Network Development Representative
Nebraska, Iowa, South Dakota contact:
402-351-1685
Fax: 402-351-2999
All other states contact:
402-342-7600
Medical Management Precertification
Please refer to the phone number on the back of the plan member's I.D. card
or call 1-800-228-0286
Fax Number:
PPO/HMO/POS: 402-351-3756
Credentialing
Phone: 402-351-8184
Fax: 402-351-1682
Quality Improvement Consultants
Phone: 402-351-8041
Fax: 402-351-1682
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