Total Care ManagementSM (TCM) led by our Professional Medical Management Team, assists plan members in receiving high-quality medical care, provided in the most appropriate setting, while carefully managing costs.
A key component to the success of our TCM program is full-system integration within Mutual of Omaha. This integration allows for real-time data to be accessed by multiple areas within the company, including medical management, claims administration and customer service.
Our medical management program provides an appropriate level of support to all plan members, from those who just want to maintain a healthy lifestyle – or those with simple, everyday concerns – to those with chronic or catastrophic conditions. We employ a multi-faceted approach, including predictive modeling, to identify and enroll members into appropriate programs.
From a mother worrying about her newborn's cough to a young man needing a liver transplant, all of our plan members can benefit from the support available through our medical management program.
