Individual Policyholders

This customer service information is for individuals who purchased their policy directly from a Mutual of Omaha agent, independent broker or through the mail.

Have Your Policy Numbers Ready

Please have your individual policy numbers ready when contacting claims administration or customer service by phone or e-mail.

Call Toll Free

Claim Inquiries                          1-800-775-1000
All Other Customer Services       1-800-775-6000

Submit a Question by E-Mail

We review and respond to e-mail questions during normal business hours.

Locate a Sales Office

Frequently Asked Questions

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