Group Plan Members

This customer service information is for plan members who have insurance coverage through their employers.

Have Your Group ID Number Ready

Health plan members, please have your group ID number ready when contacting claims administration or customer service by phone or e-mail. You can find your Group ID number on your ID card - as well as the toll-free claims and customer service number assigned to your group.

Claims Customer Services

Medical Claims from Employer Group policy	1-888-225-0046
Life Claims	1-800-775-8805
Disability Claims	1-800-877-5176
Dental Customer Services	1-866-454-3190 or
	link to United Concordia
Medical Claims from Individual policy	1-800-775-1000

All Other Customer Services	1-800-948-9478

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Frequently Asked Questions

Submit a Question by E-Mail

We review and respond to e-mail questions during normal business hours.

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